Saturday, January 16, 2010

Loral Langmeier Scam

So yesterday I mentioned that I was less than happy with the Loral Langmeier organization, and I bet you don't even know who that is, huh?

Raise your hand if you know who that is.


Back in December, while riding in the car one night, Big Daddy and I were listening to talk radio and heard a lady who was very inspirational, very motivational, very Get Your Butt In Gear, etc. She was offering a free book, which you and I know is never really free, but I called the 800 number to get the details.

The operator assured me that the book was, in fact, free, but that we would have to pay for shipping. I was fine with that.

Oh, and you also get a free month of Loral's magnificent online community, web coaching, whatever the heck it is, and if you don't cancel in the first month, we'll just start charging you $67 a month. No biggie.

Yeah, NO. I do not want the "free" membership.

The operator informed me that the 30-day membership would begin the day we logged into the site, so I thought, "Hey, I just won't ever log in."

Yeah, that didn't work. They charged me anyway. AAAAAGH!

I called the Customer Service department Wednesday, and could tell that this is what they deal with EVERY day, people who didn't want to be charged, who tried to prevent getting charged, because the whole point is - THEY MAKE THEIR MONEY BY OFFERING FREE BOOKS AND THEN RIPPING PEOPLE OFF FOR $67.

The Customer Service rep told me that she would order a recording of my phone call and we would listen to it together, just call me back in 24 hours.

Guess who hasn't answered her extension since then?

I'm so aggravated, both at the scammers and at myself. Because I should have seen this coming. I should have hung up the minute they mentioned the stupid online membership. I thought I could handle it.

But they beat me.


Quirky said...

Boo sucky Laral Langmeier! Those places are like insurance companies...they just keep trying to wear you down until you give up and let them keep your $67.

We're on to you Laral Langmeier!

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Jennifer said...

Did you ever get this resolved? That's just terrible - they should be ashamed of themselves! Of course, they are probably laughing all the way to the bank. Ugh....hate scammers! You need to show them they scammed the wrong person!!!!!